Atlanta Convention and Visitors Bureau

Job Description

Position: Manager, Human Resources
Department: Executive Office
Exemption Status: Exempt 
Position Reports to: Senior Vice President, Human Resources

General Description

The manager, human resources is responsible for managing and executing the day-to-day activities for recruitment and on-boarding, staff training and development, IDEA (inclusion, diversity, equity, and accessibility), and employee relations. The position will also provide support with benefits administration, compliance, and performance management.

Responsibilities (including, but are not limited to the following)

Recruitment & Onboarding

• Facilitate an effective and efficient recruitment process for open positions (management of position postings, initial applicant screenings, coordinate on-site interviews, conduct reference checks and oversee management of background checks)
• Counsel hiring managers throughout interview process
• Track and analyze job posting patterns
• Work with department heads and internal operational teams (IT, facilities, accounting) to create successful onboarding experience for new team members to include introductory meetings with each department and coordinate job related tools and resources training
• Develop and maintain relationships with career centers of local colleges, universities, and schools of hospitality management with the goal of strengthening applicant base for entry level positions and internships

Training & Development

• Schedule and moderate educational meetings for staff (diversity, equity and inclusion, workplace civility – anti-harassment/anti-violence)
• Collaborate with department leaders to identify employee development needs and match with appropriate training resources
• Counsel managers on performance evaluation process and provide coaching on performance meeting delivery
• Manage LMS (on-line learning management system)

IDEA (Inclusion/Diversity/Equity/Accessibility)

• Manage HR programs to ensure ACVB’s work environment is inclusive, diverse, equitable, and accessible
• Collect and analyze metrics and identify areas for improvement, benchmark efforts against industry standards

Employee Relations

• Serve as point of contact for employee concerns and general questions
• Conduct investigations and make recommendations for next steps
• Provide advice regarding employee related matters (including performance management, training, and development)
• Manage check-ins with team members new to ACVB and team members in new positions
• Develop and implement programs to improve overall work-life quality of ACVB employees

Supervisory Responsibilities

• This position currently does not have direct supervision responsibilities for full-time team members
• Management of department intern (intermittent)
• Management of summer internship program

General

• Administration of company policies
• Maintain assigned HR records
• Conduct annual job description audits
• Maintain ACVB Employee Handbook
• Support performance review process
• Manage off-boarding process for exiting team members
• Manage employee engagement programs
• Stay current with state and federal employment laws and HR professional knowledge by participating virtually in seminars, conferences, and webinars

Knowledge & Skills

• Knowledge of federal and state (Georgia) employment laws; helpful to have knowledge of employment laws in Illinois, Virginia, and Washington DC
• Excellent interpersonal skills
• Effective oral and written communication skills
• Excellent technology-based skillset to include knowledge of Microsoft Office (Outlook, Teams, Word, PowerPoint, Excel, OneDrive)
• Detail oriented and proactive

Education & Work Experience

• Bachelor’s Degree required (business, human resources, or related discipline preferred)
• Minimum of 5 full years of experience in a human resources role with a minimum of 2 full years of experience in a human resources management level role
• SHRM-CP or PHR (HRCI) certification required

Additional Information

• Work hours: Monday – Friday (moderate early mornings, late evenings, and weekend work)
• Work environment: Standard, temperature-controlled office environment with moderate office noise level
• Work location – this is a full on-site position located in the Atlanta office; optional 1 (one) remote workday per week once fully onboarded with position
• Physical requirements: Light lifting of up to 10 lbs., ability to work in an office environment at a desk for a minimum of 8 hours per day. Note: the physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Where applicable, reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions
• Travel: 0-5%

Atlanta Convention & Visitors Bureau, Inc. shall not discriminate against any employee or applicant for employment because of color, creed, religion, sex, sexual orientation, gender identity, marital status, parental status, familial status, national origin, age, or disability.

Atlanta Convention & Visitors Bureau conducts background and reference checks, including all employment listed on the resume going back 7 years. Please ensure resume (job titles, dates of employment, education, etc.)  is completely accurate and verifiable before submitting for an opening.

Join our team of professionals who are passionate about Atlanta. Candidates interested in applying for positions can send their resume with a cover letter to jobs@discoveratlanta.com.